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Frequently Asked Questions and Glossary of Terms

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Note: All prices in US Dollars

FREE shipping in Canada and the continental USA!!! and no Taxes

(Duties may apply and is the resposibility of the purchaser we have no control over customs regulations.

Do you ship internationally?

Yes, we ship to other countries.  International shipping charges are $24.99 for each item.  We ship to most places world wide, but you can email us and we can tell you if we ship to your area of the world. International orders must be shipped to the credit cardholder's address. Your order may be subject to import duties and taxes, which are levied once a package reaches your country. We have no control over these charges and cannot predict what the costs may be. Customs policies vary from country to country; you should contact your local customs office for further information.

Do you ship to APO/FPO?

We are unable to ship to PO Box, US territories or APO/FPO addresses due to shipping requirements.

Glossary of Terms:

Down
Down is the lightest, most effective insulator known to man. Down clusters are made up of
light, fluffy filaments that expand and intertwine to form air pockets. Down is a natural product
that regulates  warmth and allows you to maintain your natural body temperature. Down keeps
you warm in the winter and cool in the summer for year round comfort. We have a high content of
down not high content of feathers.  It makes a big difference in comfort and warmth.
                                                                                                                                                                                                                                                               
True Baffle Box Construction
This type of construction has thin fabric wall channels that connect the comforter top to the bottom.
This allows for greater warmth and maximum loft by eliminating cold spots and keeping the down
held in place.  True baffle box construction is the only way to ensure that the down will not shift.

Fill Power
Fill Power refers to how down clusters are measured. Large clusters loft higher and provide better
 insulation and breathability. Higher Fill Power offers greater loft and insulation, providing maximum
warmth without excess weight.

Thread Count
Comforter shells must be woven of a down proof 100% cotton fabric of at least 220 thread count.
Our Extra Warmth down comforters are 420 thread count. We only use the world’s finest cotton in
our comforters.

Hypoallergenic
The down is washed to remove naturally occurring dirt and dust normally found in down products.
Our Super Clean down is hypoallergenic to assure the highest purity levels.

 
Care and Use
Cuddle up under the gentle loft of your Alexander Jordan™ Goose Down Comforter,
AZM European Down comforter or your Hungarian Down comforter.
Great for any season, your  Down Comforter will keep you
warm in the winter and cool in the summer.

-Gently shake your new Comforter to air it out and refluff the Down.
-Use a Duvet Cover to keep your Comforter cleaner, longer.
-Machine-wash and dry on gentle settings (only attempt if you have a large enough wash machine to properly spin dry. Do not attempt to machine wash
the down comforters that say dry clean only)
-Professionally dry clean for best results.
-Store your Down Comforter in a breathable bag, avoiding plastic which will trap moisture & mildew.

The need to redistribute the fill in your Down Comforter is a natural occurrence not a defect. (for those comforters without full baffle box construction)

Simply redistribute the Down by shaking it toward the area where you want it, or by laying the
comforter on a flat surface and pushing the Down to that area.
All goose down comforters and pillows are tightly packed during warehousing and shipping, Goose down comforters may take up to 1 week to loft properly and maintain its original (puffiness).




 

Save your Dollars!!!! Why pay a higher price when you can pay much less for the same HIGH quality goose down comforter.

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